FAQ Return Service

To keep our product prices as competitive as possible, we offer a Return & Exchange Service .
The costs per country can be found in the table below:

Return & Exchange Service (€)

NL

7.95

BE

8.95

DE

9.95

AT

12.95

CZ

13.95

FR / LU

14.95

IT / PS / ES

15.95

DK / FI / SK

19.95

EE / LT / LV / PL

21.95

NO / SE GR

22.95

We are happy to take care of the return label for you. The costs will be deducted from the refund, so you do not have to advance anything.


Example 1:
You order a product for €35 and pay €7.95 shipping costs (total €42.95).

  • Do you use our return service (NL: €7.95)?
    → You will receive €35 back
  • Are you arranging and paying for the return yourself?
    → You will receive €42.95 back

Example 2:
You order a product for €120 and pay no shipping costs (total €120).

  • Do you use our return service (NL: €7.95)?
    → You will receive €112.05 back
  • Are you arranging and paying for the return yourself?
    → You will receive €120 back